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Leasing Self-Service (Lizzy)

Leasing In Library
"Fully agentic leasing assistant handling early termination and complex operations"

The Problem

High call volume for routine contract changes. Legacy bots used clunky buttons. Complex backend operations difficult via old UI.

The Solution

Replaces legacy button-based bots with fully conversational flows. Genpact event deadline drove accelerated timeline.

Agentic Framework

Business Case

Target Market

Vehicle leasing, equipment leasing, fleet management

Revenue Potential

Cost reduction on routine inquiries. Upsell protection for existing Genpact relationship.

Competitive Edge

Complex calculations (early termination fees, partial reimbursement) handled conversationally.

Owner

B
Bogdan Grigorescu
Solution Architect

Partnership

Genpact (Strategic)

Last Updated: December 2025